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FAQ

You have questions, we have answers. Here is a list of The DeSoto Savannah's Frequently Asked Questions.

Frequently Asked Questions

Arrival and Departure:

Check-In: 4:00 pm
Check Out: 11:00 am

Pets

Only service animals are permitted at The DeSoto.

Rooms

We have 246 rooms, including suites, king rooms, and standard rooms. Some rooms also have balconies.

Are you affiliated with any hotel brands/chains?

We are a member of Sotherly Hotels’ collection of independent hotels. We are also affiliated with Preferred Hotels & Resorts as well as Historic Hotels of America.

Do we offer a rewards program?

We participate in Preferred Hotels & Resorts’ iPrefer rewards program, which lets guests accrue and redeem rewards points at Preferred’s ever-growing collection of luxury independent properties domestically and abroad. For more information, visit www.preferredhotels.com/iprefer.

Pool

Our pool is located outdoors on the second floor near the fitness center. Hours are 6am-10pm daily. The pool is unattended, and a room key is required for access.

Refrigerators & Microwaves

Refrigerators are included in all of our suites and corner king rooms and available upon request in other room types (subject to availability and fees). Microwaves are included in all of our suites and corner king rooms as well, but they are not available in any other room type.

Restaurants & Dining

Our Edgar’s Proof & Provision restaurant and full-service craft bar serves modern Southern-inspired gastropub fare including small plates, sandwiches and snacks. Led by award-winning Executive Chef Dusty Grove, Proof & Provision offers breakfast, lunch, and dinner and is open from 6:30am-midnight daily.

1540 Room is a chef-inspired dining experience that offers hyper fresh ingredients from local farmers. Led by Chef Proprietor Kyle Jacovino, 1540 offers Mediterranean and Latin dishes with a distinctly Southern twist.

Buffalo Bayou Coffee offers light bites, sandwiches, pastries, salads, & soups in addition to a wide variety of coffee and espresso varietals sourced locally from Savannah Coffee Roasters.

Restaurants & Dining

In-room dining is available from Edgar’s Proof & Provision from 6:30am-11:00pm daily. Menus are available in the binder located in your guest room.

Parking

The DeSoto only offers valet parking; no self-parking options are available. The cost for valet parking is $25 per night.

Public Transportation

The DeSoto recommends guests use Above and Beyond Limousine Service, taxi, or Uber/Lyft when transportation is required. All are available for trip to/from Savannah/Hilton Head International Airport as well. Our Sotherly Host will be happy to arrange transportation on your behalf with one of the above services during your stay.

Cancellations

Our standard cancellation policy is 24 hours in advance, but it can vary depending on the specifics of your reservation. Please check the confirmation email you received upon making your reservation for the cancellation policy that pertains specifically to your stay. Cancellation policies for group guests are outlined in the group contract. Late cancellations, as determined by the standard that pertains specifically to your reservation, will be charged a fee of one night’s room and tax.

Reservation Deposits

A credit card is required to guarantee a reservation at The DeSoto. If an Advance Purchase Rate is booked, a full non-refundable deposit is required at time of bookings. Deposit policies vary for special events and/or group bookings.

Check-In Deposits

A credit card is required at check-in for all reservations and a deposit of $25.00 per day will be held to guarantee incidental charges. This is required for all reservations regardless of how they were booked.

Smoking

The DeSoto is a non-smoking hotel. Smoking is not anywhere on the hotel property, including but not limited to rooms, balconies, patios, and/or pool deck. Guests caught smoking on hotel property will be charged an additional cleaning fee.

Business Center

Please contact the Sotherly Host for help with any business needs you may have during your stay.

Fitness Center

Our state-of-the-art Fitness Center is located on the second floor near the pool. It is available to guests from 6:00 a.m. to 10:00 p.m. daily using your room key. 

Gift Shop

Located in the lobby of the hotel, our SoSavannah gift shop includes snacks, souvenirs, and unique local items as well as any personal items or necessities you may need during your stay.