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Accessibility

ACCESSIBILITY STATEMENT

Last Updated: 10/1/18

At The DeSoto, we strive to deliver outstanding products, services, and experiences. We value your business and, more importantly, your loyalty. We recognize that accessibility for all is an important issue.

The DeSoto strives to maintain compliance with the World Wide Web's Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website, and:

* We have built our website using standard-compliant HTML and CSS

* We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant, and are usable by customers who use assistive technology/screen readers.

* We have provided consistent navigation across the website

* We have ensured that images have alternative texts and descriptive links.

In addition, we offer rooms with accessibility features, which may be booked through any of our portfolio of hotels brand websites.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us at knason@ourtownhospitality.com or phone us at 757-703-7263. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

For your accessibility needs, the following features are available:

  • Accessible Rooms 
  • Guest rooms with mobility features with entry or passage doors that provide 32" of clear width
  • Grab bars in shower
  • Raised Seat and Sink in Restroom
  • Roll-in Shower
  • One king bed
  • Accessible business center
  • Located on Lobby Level
  • Accessible concierge desk
  • Located on Lobby Level
  • Accessible exercise facility and pool located on 2nd floor pool deck
  • Accessible public entrance to the swimming pool
  • Accessible public entrance to the exercise facilities
  • Accessible swimming pool
  • Accessible hotel restaurant located on Lobby Level
  • Accessible public entrance
  • Accessible ramp at front of hotel with accessible unloading area in front of hotel
  • Accessible registration desk located lobby level
  • Accessible route from the hotel's accessible entrance to the meeting room/ballroom areas 
  • Accessible route from the hotel's accessible public entrance to the DeSoto Grille 
  • Assistive listening devices for meetings upon request 
  • Hotel's parking is valet only with accessible parking spaces 
  • Serve support animals welcome 
  • TTY for guest use

Thank You